Returns & Refund Policy
Pure Artisanal Quality. All Sales Are Final.
1. Final Sale & No Return Policy
Due to the intimate, personal care nature of our products—including Attars, Essential Oils, and Fragrances—and strictly adhering to hygiene standards, all sales are final. We strictly do not accept returns, exchanges, or order cancellations once an order has been dispatched.
2. No Refund Terms (Indian Consumer Law)
In accordance with the Consumer Protection (E-Commerce) Rules, 2020 under the Consumer Protection Act, 2019 (India), personal hygiene, health, and custom fragrances fall under non-returnable and non-refundable goods categories once sold.
- Personal Olfactory Preference: Refunds or exchanges will not be granted if you do not like the scent profile, strength, or longevity of the fragrance.
- Skin Reactions & Patch Test Advisory: Because natural oils and raw perfume ingredients react differently across skin types, personal skin sensitivity or allergic reactions do not qualify for a return or refund. We strongly recommend performing a small patch test before full application.
⚠️ Safety Note: Discontinue use immediately if you experience skin irritation or allergic reactions.
3. Damaged in Transit & Transit Claims
To comply with statutory rights regarding transit damage or wrong fulfillment:
Mandatory Unboxing Video: Claims for severe physical transit damage or wrong item delivery require a clear, continuous, unedited unboxing video recorded while opening the parcel package, submitted within 24 hours of delivery to hello@amiralmisk.in. Upon verification, replacement only will be evaluated.
4. Jurisdiction
This policy shall be governed by and construed in accordance with the laws of India. Any disputes or claims arising hereunder shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.
Questions?
For inquiries regarding your orders, reach out to our team: